Get in Touch
Have questions? We're here to help
support@soulbridge.io
Location
Global • Remote First
Frequently Asked Questions
How do I get started?▼
Sign up with your Google account, verify your identity with an ID proof, and connect your wallet. You can then start sending HealthCoins to hospitals.
Is my data secure?▼
Yes. We use end-to-end encryption, blockchain verification, and never store sensitive data like private keys. Your data is protected by enterprise-grade security.
What are HealthCoins?▼
HealthCoins are tokens representing healthcare payments. 1 HealthCoin = 1 USD. They enable instant, transparent payments between users and hospitals.
How long do transactions take?▼
Blockchain transactions typically confirm within 2-5 minutes on Polygon network. This is significantly faster than traditional international transfers.
Can I add family members?▼
Yes. Individual users can add family members to their account and manage healthcare payments for them.
What hospitals are supported?▼
We support verified hospitals across India, UAE, and other countries. Hospitals can register and get verified through our platform.