Get in Touch

Have questions? We're here to help

Email

support@soulbridge.io

Location

Global • Remote First

Frequently Asked Questions

How do I get started?

Sign up with your Google account, verify your identity with an ID proof, and connect your wallet. You can then start sending HealthCoins to hospitals.

Is my data secure?

Yes. We use end-to-end encryption, blockchain verification, and never store sensitive data like private keys. Your data is protected by enterprise-grade security.

What are HealthCoins?

HealthCoins are tokens representing healthcare payments. 1 HealthCoin = 1 USD. They enable instant, transparent payments between users and hospitals.

How long do transactions take?

Blockchain transactions typically confirm within 2-5 minutes on Polygon network. This is significantly faster than traditional international transfers.

Can I add family members?

Yes. Individual users can add family members to their account and manage healthcare payments for them.

What hospitals are supported?

We support verified hospitals across India, UAE, and other countries. Hospitals can register and get verified through our platform.